Frequently Asked Questions

LSI is one of Iowa’s largest human services agencies. We care about our employees, knowing we can only do this important work because of our qualified and compassionate staff.

LSI has programs that prevent child abuse, support people with disabilities, help families in crisis, provide mental health services for youth, nurture health and more.

We partner with children, youth and families, as well as people with disabilities, the elderly, refugees and other adults. Find an LSI office near your community here.

We employ both Lutheran and non-Lutheran individuals. We serve people of all ages, genders, nationalities, religions, ethnicities and sexual orientations.

LSI offers a comprehensive benefits package including health, dental and vision insurance and a 401K retirement plan. See more.

Most new employees start working for LSI because of their desire to help someone. They feel personally connected to our mission.

We’ve also learned that staff stay with LSI because of the relationships they build with their clients, co-workers, and direct supervisor. Employees tell us that LSI is a place where they feel valued and have an opportunity to make a difference in someone’s life.

LSI receives funds from church partners, foundations, United Ways, corporations, private contracts and grants, client fees, state and local governments and countless individual donors.

We are lucky to have wonderful volunteers. Our opportunities include mentoring, activity planning, community outreach, office support and much more. LSI has offered past internships in human services, finance, marketing communications, human resources and other areas. See more.

It will vary by position. Many of our entry-level positions do not require a bachelor’s degree. Other jobs do require a degree, licensure or an advanced degree. LSI also values your professional experience – for some positions we will accept a combination of education and experience. Please check the job posting to see if a degree is required.

LSI uses an online tracking system to process job applications. See more.

LSI conducts reference checks, criminal background checks, motor vehicle record checks, and child abuse and dependent adult abuse checks. At time of hire, applicants are required to provide proof of education and/or licensure, if applicable to their position.

Your online application must be fully completed for consideration. You will have an opportunity to attach a cover letter or resume to your online application.

We love your enthusiasm, but please do not follow up with a phone call. Due to the large number of applications we process regularly, we prefer that you wait to be contacted by LSI.

Once you apply online, your information is automatically saved in our online tracking system, so we do not need a paper copy of your resume.

Once you submit your online application, we will send you an email thanking you and confirming that your application was successfully received.

If your application has been selected for further consideration, you will receive an email or phone call from an LSI human resource coordinator to gather additional personal information (social security number, date of birth and driver’s license number) in order to conduct a series of background checks including, but not limited to: checking criminal convictions, Medicare/Medicaid fraud, child abuse, dependent adult abuse, sex offender and motor vehicle records.

We understand that sharing personal information can be concerning. We take great care to protect your personal information from misuse through secure phone lines and email and only use this information to conduct the appropriate background checks.

Please note that gathering this personal information is just one step in our qualifying process and doesn’t guarantee employment. The next step is the interview process and a hiring leader will be in touch with you if you have been selected for an interview.

All applicants are notified of their status within 20 business days after the application deadline.

Not necessarily. Motor vehicle background checks are the first step in the process for all applicants. After completing those checks, we review our pool of candidates and determine who we would like to interview. If you are selected for an interview, you will be contacted by a hiring leader.

Yes. You will have to apply separately for each position. Please apply only for positions for which you meet the qualifications.

Thank you for your interest, but we only accept applications for currently posted positions. Please check our website regularly to see new postings.

We do not. We invite you to apply again if you see a future position that interests you.