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Iowa Family Support Credentialing Program

Iowa Family Support Technical Assistance Network (IFSTAN)

The purpose of the Iowa Family Support Credentialing Program is to improve program quality, provide an outside evaluation perspective and to ensure that family support programs in Iowa represent a deep and abiding commitment to delivering the highest quality services possible to families and children.

As the family support initiative continues to grow and expand in our state, quality improvement helps assure that family support will continue to be regarded by the interested public as a quality service, representing a given set of standards.

The Iowa Family Support Credentialing program is intended for programs that do not have access to an external evaluation.

The Iowa Family Support Credential is public recognition by the Early Childhood Iowa office and Iowa Department of Public Health that a family support program is following evidence based practice standards.

The Iowa Family Support Credential will be awarded to family support programs that complete the peer review process and are found to be in substantial adherence with all of the Iowa Family Support Standards.

Once awarded, the Iowa Family Support Credential will be valid for 5 years.

IFSTAN Testimonials

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Credentialing Process

Accreditation can be a costly process for family support programs, but it’s an important step in proving your commitment to high quality and best practice. As Iowa focuses on efficiency in human services, funders will favor support for credentialed programs.

To help programs get there, Iowa created a credentialing process called the Iowa Family Support Credential program.

To achieve credentialing, programs utilize the Iowa Family Support Technical Assistance Network (IFSTAN). Coordinated by Lutheran Services in Iowa (LSI) in partnership with Early Childhood Iowa (ECI) and the Iowa Department of Public Health (IDPH), IFSTAN links participating programs with technical assistance for guidance through the credentialing process.

By earning the Iowa Family Support Credential (IFSC), your program receives public acknowledgement that you meet the Iowa Family Support Standards.

Let’s Get Started

Step One

  • Review the details of the Iowa Family Support Credential Program and submit the program application. Applications are accepted all year and reviewed quarterly at minimum.

Step Two

  • Once the program completes the application, please submit to:

Step Three

  • Program applications approved for the credentialing process will be contacted via electronic communications to move forward with all technical assistance for successful peer review completion.

Technical Assistance Provides:

 

  • Guidance to programs that are participating in the credentialing process
  • Support and documentation review
  • Review of a program’s positive changes, quality improvement and areas that may need additional focus

 

List of Credentialed Programs

Additional Resources

For more helpful documents, go to our IFSTAN document page.

Peer Review Process

The Iowa Family Support Credential is a formal recognition from the state of Iowa that an agency provides quality family support programming. This ensures that a program has been rigorously reviewed and fully adheres to all quality standards.

A program partners with an assigned technical assistance mentor to develop policies and procedures that align with the Iowa Family Support Standards. Once those procedures are in place, programs request a peer review.

The Peer Review is an external evaluation process to verify that a program is in adherence to the Iowa Family Support Standards. A peer review guide provides programs with information and clarity about the peer review process.

Peer reviewers have completed an application process and training and agree to follow a Code of Conduct and Confidentiality policy. One peer will be identified as the lead peer reviewer. The peers assigned to a program will not be working or residing in the program’s service delivery area and must not have a conflict of interest with the assigned program. All programs must fully cooperate with the peer review team.

Download a peer review guide for programs.

Contact Us

IFSTAN Program
LSI (Lutheran Services in Iowa)
3125 Cottage Grove Ave.
Des Moines, IA 50311
Phone: 515.274.4946
Fax: 515.271.7450

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