(Webinar) Difficult Conversations

(Webinar) Difficult Conversations

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Date(s) - Thursday, April 16, 2020
9:00 am - 11:00 am


NOTE: This is webinar version of our live classroom training using Zoom Web Conferencing.

Our ability to make strong, impactful decisions and recommendations as a team requires that we confront what is getting in our way. Regardless of the elephant in the room, ignoring it keeps us from doing our best work. Conversely, more aggressive approaches also fail. This workshop utilizes research on conflict, communication, and negotiation to take a closer look at proven techniques to help you get unstuck. Identify your approach to difficult conversations, learn how to manage your feelings when the stakes are high, and create opportunities for learning conversations that move you out of impasse and into healthy conflict and resolution.

Participants will:

  • Learn what makes a “difficult conversation”
  • Understand their common responses to conflict
  • Learn the three elements which comprise a difficult conversation and how to shift to a learning conversation
  • Practice skills to facilitate difficult conversations

This has been approved for 2 hours of foster parent training credit. This training is offered as a webinar via Zoom. Sign up here.

Please print and fill out this certificate. Have your caseworker and training facilitator sign the form to ensure you receive the CEUs available. Always notify your caseworker or recruiter of your intention to attend any of the training or support group events on this calendar. Acceptable proof would also include the signature of the trainer on either training materials or notes that includes the title and date of the training. Please register for this training via the Project Harmony website here.

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