(Webinar) Difficult Conversations

(Webinar) Difficult Conversations

Map Unavailable

Date(s) - Tuesday, February 16, 2021
1:00 pm - 2:30 pm


NOTE: This is a webinar version of our live classroom training using Zoom Web Conferencing.

Our ability to make strong, impactful decisions and recommendations as a team requires we confront what is getting in our way. Regardless of the elephant in the room, ignoring it keeps us from doing our best work. Conversely, more aggressive approaches also fail. This workshop utilizes research on conflict, communication, and negotiation to take a closer look at proven techniques to help you get unstuck. Identify your approach to difficult conversations, learn how to manage your feelings when the stakes are high, and create opportunities for learning conversations that move you out of impasse and into healthy conflict and resolution.

Participants will:

  • Learn what makes a “difficult conversation”
  • Understand their common responses to conflict
  • Learn the three elements which comprise a difficult conversation and how to shift to a learning conversation
  • Practice skills to facilitate difficult conversations

Project Harmony wants everyone to feel competent and confident when working with children and families. The Project Harmony Training Institute offers a variety of trainings that will provides awareness, generate learning, or build skills dependent upon your need. Project Harmony prides itself on a focus to the mission of ending child abuse and a dedication to our core values: collaboration, innovation, and integrity. The Project Harmony Training Institute strives to integrate these core values in our daily work.

This training has been approved for 1.5 hours of foster parent training credit.

Please print and fill out this certificate and bring it to the training. Have your caseworker and training facilitator sign the form to ensure you receive the CEUs available. Always notify your caseworker or recruiter of your intention to attend any of the training or support group events on this calendar. Acceptable proof would also include the signature of the trainer on either training materials or notes that includes the title and date of the training. Register here.

Need Help?